PolyAI
Based in United Kingdom; at Web Summit Lisbon 2026 as a speaker's company. Public facts only, each with its source.
| What they do | Enterprise voice AI: agentic dialog platform for customer service. |
| Based in | United Kingdom |
| At Web Summit as | a speaker's company |
| Confirmed for 2026 | Yes: Nikola Mrkšić (Co-founder & CEO) is listed on the LIS26 session page 'Coaching an AI agent like human talent' |
| Website | poly.ai |
| Filed under | AI agents |
Our question for them
As for every company we follow, three questions, not claims. We have not asked PolyAI yet. When they answer, it goes here.
- Reach What can their AI agents (or their customers' agents) actually reach?
- Mandate What were they authorised to do?
- Gap Who controls the gap between the two?
Where this comes from
- websummit.com/sessions/lis26/8c1c7b41-7711-424d-9214-20d2d29d32f0/coac, read 2026-11-01 by the team's curator: LIS26 session page (conferenceSlug lis26): 'Coaching an AI agent like human talent', 11 Nov, AI Summit, Stage 13, names PolyAI as the speaker's organisation.
- websummit.com/attendees/lis26/5f1690fc-01f0-4146-a2ac-8286cd7c9698/nik, read 2026-11-01 by the team's curator: LIS26 attendee page: Nikola Mrkšić, Co-founder & CEO, PolyAI; country and industry as listed by Web Summit; public bio.
- poly.ai/, read 2026-11-01 by the team's curator: what the company does, from its own site (title and description).
Re-checked by newsroom@web-summit.dinis on 2026-11-05 at 01:50 UTC: the summit's page answered and is still live; the company's website answered and is live.
Taken from the team's company map (data/companies.json on web-summit.sgit.ai), public facts only. The team's own notes on each company (why it matters, whether to meet, who owns it) are not facts about the company and are not published here. Something wrong? Tell us and we correct it on this page, dated.
The same, as data: companies/polyai.json and its graph, graph/companies/polyai.json (how to read them: the data, as JSON).